Terms & Conditions

Terms and Conditions: These are the terms and conditions of our agreement which apply to all purchases of products by you from pinkboxonline.com and you should read them carefully. We may vary these terms from time to time and therefore you should check them before you make a new purchase.

Order: You can submit an order for products to pinkboxonline.com by completing the details required on the order summary page and clicking the send order button. All prices are reflected in euro. We ship worldwide. Goods supplied are not for resale. We are under no obligation to accept your order, but would normally do so where the product is available, the order reflects current pricing and your credit card/debit card or PayPal payment is approved by PayPal or your credit card/debit card company.

2: The display of any product on our website is in no way an offer by us to sell to you. It is your response that is the offer. Accordingly, we are not liable to sell you any product that might be quoted at a price lower than that meant by us.
Acceptance of order: We will notify you of our acceptance of your offer to purchase by email shortly after we receive it and at that point a binding agreement between us will be in place on these terms and conditions*. If we do not accept your order for any reason or the price of the product has increased between the time of the order and our acceptance of it (or if a supplementary delivery charge applies), we will email you to advise you of the change. You will then need to resubmit your order. Only credit, debit cards and paypal are acceptable as payment for orders via this site. Cash vouchers (paper) are not redeemable online.

Delivery: We make every effort to deliver all products within thirty days of acceptance of your order. Where this is not possible, we or our couriers will notify you and, unless we state otherwise, ensure that your products are delivered within 45 days from acceptance. All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately. All deliveries must be signed for and you will be responsible for the products as soon as they are delivered and found to be in conformity to the contract. Ownership of the products shall pass to you once we have received payment in full. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and store the products at your risk. If you wish us to redeliver the products to you, you will need to authorize us to charge your credit card/ debit card for such re-delivery. If we do not hear from you within 28 days, we will cancel the order and refund your payment to you less any reasonable delivery charges we have incurred.

Payment: For standard delivery we will charge your account for payment at the time that the order is dispatched for delivery to you. Items which are shipped directly from the manufacturer will be charged at the time of placing the order. We take every reasonable care to ensure that your order and subsequent transactions are conducted via a secure link. As we are not responsible for the operation of the secure link we will not, unless we are negligent, be liable for any loss you may suffer if a third party obtains unauthorized access to any information you provide via such link. If products are not available for any reason after we have accepted your order, we will let you know. We will not charge you for these products and will refund any amounts already paid (if any) by way of a credit to your credit card/ debit card, bank or PayPal account.

Warranties: The products which are sold via this website have been designed to comply with the statutory legal requirements and relevant safety standards of. We can therefore make no representation or warranty that any product is compliant with health, safety or other legal requirements which apply outside, unless the products are already certified with external authorities and standards. The majority of products will be covered for a period of 6 months from delivery, from defects in materials and workmanship. Please see our Returns Policy for more information.

We will replace products (or, where relevant, the faulty part) free of charge or, refund to you the price of the products by way of credit to your credit card/debit card, bank or PayPal account. This only applies if the instructions governing the use of the products have been followed. We will not have any further liability in respect of the products. This does not affect your statutory rights as a consumer.